The complete guide

People counting, explained simply

How many people are in your location right now? That's the question a people counting system answers. Below is everything you need to know - what it is, how it helps and what it looks like in practice - in short.

Completely anonymous counting.

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The simple definition

What is people counting?

People counting - also called visitor counting or footfall counting - means automatically keeping track, in real time, of the people entering and leaving a space: a venue, a store, a gym, an office or an entire festival. Instead of someone at the door with a clicker or a clipboard, the service keeps the tally itself, at every entrance, without breaks and without miscounts.

The result is one live number - how many people are inside right now - plus the statistics behind it: entries, exits, peak hours, trends. With Lenzia, all of it is completely anonymous: no one is identified, and no images or recordings are kept.

Why it matters

Why keep count of the people in your location

Four reasons venues, stores and institutions measure their foot traffic.

Safety and capacity

Stay within your maximum capacity without stress: see live how many people are inside and get an alert before you reach the limit.

Staff matched to traffic

See the busy hours and the quiet ones, so the right people work at the right times.

Decisions on real numbers

Opening hours, promotions, expansion - planned on real customer traffic, not impressions.

Private by design

Only anonymous numbers, in line with GDPR: no images, no recordings, no one identified.

OUG 17/2026: counting is now a legal obligation

OUG no. 17/2026 amended Law no. 307/2006: clubs, bars, discos, crowded halls and stadiums in Romania must stay within capacity through permanent monitoring and counting of people. We explained it all, in plain words, on a dedicated page.

Read the OUG 17/2026 guide →
In practice

What the service looks like, step by step

01

We discreetly monitor every entrance

Every person in and out is counted automatically, in real time. The service goes live only after accuracy has been verified in your location.

02

You see the live number on any screen

How many people are inside right now - on your phone, tablet or laptop, always current.

03

You get the alert before the limit

Set your limit once, and the team is warned in time - before it's full, not after.

The statistics

What you get, concretely

  • Live occupancy - how many people are inside, in real time
  • Entries and exits - totals by day, week and month
  • Peak hours - when each day of the week gets busy
  • Trends - comparisons across days, weeks and seasons
  • Multi-site - every space, the same reference points, one board
  • Data export - your numbers, downloadable whenever you need them (Pro)
A typical day
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Frequently asked questions

What everyone asks us

What is a people counting system?
A service that automatically counts people entering and leaving a space and shows you in real time how many are inside. Lenzia offers it as a complete service: counting, statistics and a simple dashboard - with nothing for you to manage.
Is people counting legal? What about GDPR?
Yes. Lenzia only produces anonymous numbers: no images or recordings are kept and no one is identified. The service is built to be GDPR-friendly, with anonymity guaranteed by design, not by promises.
How accurate is the counting?
Far more accurate than manual counting, which loses track exactly when it's busiest - which is exactly when it matters. We verify accuracy in your own space, before the service goes live.
Does it work with several entrances or several sites?
Yes. We count every entrance and the figures roll up into one number per space. If you run several locations, you see them all on a single board.
How much does a people counting system cost?
With Lenzia: a monthly subscription of 250 RON (or 210 RON/month billed annually) plus a one-time setup from 5,700 RON, depending on your number of entrances. Installation work is contracted separately, with a partner installer. All prices exclude VAT. See the full details on the pricing page.
Will it recognise my customers or my staff?
No. No one is ever identified. A person becomes an anonymous count in your statistics - that's all Lenzia keeps.
Is people counting the same as visitor counting or footfall?
Yes - people counting, visitor counting, footfall counting and occupancy monitoring are different names for the same service: an automatic, real-time count of how many people are inside, plus the statistics behind it.

See people counting in action

Tell us how many entrances you have and we'll send you a quote, with no commitment.

Contact us